Draft for review: this page has been prepared as a starting point and must be reviewed by a qualified Australian legal professional before publication. It does not guarantee legal compliance.
How to raise a concern
Please write to us at [Email to be confirmed] or 375 Botany Road, Alexandria NSW 2017, Australia, describing your concern and the outcome you seek.
Our process
We aim to acknowledge complaints within [5] business days and to respond substantively within [30] days. [Timeframes to be confirmed.]
External options
If you are not satisfied, you may be able to contact the relevant legal services regulator in your state or territory (in NSW, the Office of the Legal Services Commissioner), or the OAIC for privacy matters.
Last updated: [Date to be confirmed]